Privacy Policy
Flaksell maintains a strong commitment to safeguarding your personal information in accordance with all applicable data protection legislation, including the UK GDPR and any other statutory requirements that may be in effect in your jurisdiction. This document outlines the categories of information we gather, our purposes for collection, and the control you retain over your data.
Categories of Personal Information We Gather
We obtain personal data including:
• Your name, postal address, email address, and telephone number
• Records of your purchases and interactions with our customer support team
• Financial information processed through certified third-party payment service providers only — your complete payment card details are neither accessed nor retained by us
• Technical data regarding your device, internet protocol address, and behavioral metrics from your site activity
Purposes for Data Processing
We utilise your data for the following functions:
• Completing order transactions, arranging shipment, and furnishing order status updates
• Delivering customer assistance and administering return or refund transactions
• Enhancement of our platform functionality, merchandise quality, and overall customer experience
• Distribution of promotional material exclusively when you have actively subscribed (unsubscription is available at any point)
• Detection and prevention of fraudulent activity and satisfaction of applicable laws and regulations
Lawful Basis for Processing
Your data is processed under one or more of the following justifications: execution of our agreement with you to supply the ordered goods, pursuit of our legitimate business interests in store optimization and security, explicit authorization provided by you for direct marketing, or mandatory compliance with legal statutes.
Duration of Data Storage
Personal information is maintained solely for the duration necessary to fulfil the aforementioned objectives, which generally corresponds to the period during which your account and transaction documentation must be preserved to satisfy financial, bookkeeping, and statutory obligations.
Your Data Protection Rights
You are entitled to:
• Request and receive a duplicate of your stored personal information
• Demand modification or removal of your personal data
• Decline or constrain certain forms of data handling
• Revoke any previously given consent without penalty
• Lodge a formal grievance with the appropriate supervisory authority responsible for data protection
Should you wish to assert any of these entitlements, reach out to us via contact@flaksell.com — all inquiries will receive a response within 30 days of receipt.
Website Cookies
Our site employs cookies to maintain technical operations, evaluate site performance, and personalise your interaction with our platform. You retain the ability to configure cookie permissions within your web browser settings; however, limiting cookies may impact site functionality.
Third-Party Data Disclosure
Your information is disclosed exclusively to vetted external providers — including Shopify (our e-commerce infrastructure), payment processing firms, web analytics services, and logistics companies — for the sole purpose of supporting store operations and order completion. We neither commercialize nor lease your personal information to external parties.
Information Protection Measures
We implement encryption protocols (SSL), fortified server infrastructure, and authentication mechanisms to ensure the protection of your data against unauthorised access.
Minor Data Protection
This platform is not intended for users younger than 16 years of age, and we do not deliberately acquire personal information belonging to minors.
Updates to This Privacy Notice
Modifications to this document may occur periodically. Any revisions will be made visible on this web page together with an updated revision date.
Get in Touch
Should you have concerns or inquiries regarding data protection practices, please direct your communication to contact@flaksell.com